Refund policy

Initiating a Refund or Exchange

I have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact me at via the contact page. Buyers are responsible for return postage costs. Items sent back without first requesting a return will not be accepted. You can always contact me for any return question at via the contact page.

Damages and issues

Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since I've approved your return, please contact me via the contact page.

Undeliverable Orders

If an order is returned because the shipping address provided at checkout was incomplete or inaccurate, the original shipping charge is not refundable. A refund for the product may be issued once the returned order has been received. If the customer would prefer the order to be resent, the customer is responsible for the additional shipping cost.